Refund and Exchange Policy

At The Power Stamina, we are committed to ensuring your satisfaction with our male enhancement gummy. If you are not completely satisfied with your purchase, please review our refund and return policy below.

1. Eligibility for Exchange

To be eligible for a exchange, the following conditions must be met:

  • Only our membership customers may exchange product.
  • The product must be returned in its original packaging, unopened and unused. If the product has been opened or used, it is not eligible for a return.
  • You must provide proof of purchase, such as the order number or receipt.

2. How to Initiate an exchange

To initiate a exchange, please follow these steps:

  1. Contact our customer support team at sales@thepowerstamina.com to request a return authorization.
  2. Provide your order number, the reason for the exchange, and any relevant details.
  3. Our customer support team will review your request and provide you with a return authorization number (RMA) and instructions on how to return the product.

3. Exchange Shipping

You are responsible for the cost of exchange shipping. We recommend using a trackable shipping method to ensure that the product is received by us. The Power Stamina is not responsible for any lost or damaged packages during the return shipping process.

4. Inspection and Processing

Once we receive the returned product, our team will inspect it to ensure that it meets the eligibility criteria outlined in Section 1. If the product is approved for a exchange, we will process your exchange within 7 to 14 business days.

5. Exchange Options

We offer the following refund options:

  • Exchange: A full exchange can be issued for another product on our site of equal or lesser value.
  • Store Credit: You may choose to receive store credit instead of an exchange. Store credit can be used for future purchases on our website.

6. Non-Returnable Items

The following items are non-returnable:

  • Products that have been opened or used.
  • Products that are not in their original packaging.
  • Products that are damaged due to misuse or negligence.
  • Products that are returned without a valid return authorization number.

7. Damaged or Defective Products

If you receive a damaged or defective product, please contact our customer support team within 3 days of receiving the product. We will provide instructions on how to exchange the damaged or defective product, and we will replace the product.  

9. Contact Information

If you have any questions about our refund and return policy, please contact us at sales@thepowerstamina.com.